So I emailed them about my problem I was having and with the software and they told me to email them the vcm suite infolog cause i forgot to send that and i havent heard back from them in like a week... How long does it usually take for them to get back to you??? I mean im kinda getting frustrated cause i just forked out $500 for this and i cant even use it...
http://www.cardomain.com/ride/2090440
I had the same issue you had with a 97 2.2 4 speed tune. I emailed them and it was right about a week and I got a email back with a update. When did you actually email them? Because you first posted about your issue on the 5 (which is only fives days ago). Maybe you have not made a week yet.
FU Tuning
we were tuning a grand am on the dyno and emailed them, got the response in under 30 mins. sorry to hear guys
Alot depends on what the issue is. Also note that they were in Orlando last week at the PRI show.
P&P Tuning
420.5whp / 359.8wtq
Have you logged into your Customer Login page on HPT's website recently? You may find a new version available to download a few days before you get the notification from HPT.
Tire Industry Association (TIA) Advanced Tire Service Instructor
Graduate of Michelin Advanced Sales Training
Graduate of Rod Hall Off Road Driving School
Graduate of Vehicle Driving Dynamics, Michelin Laurens Proving Grounds.
2002 Ford Ranger Edge Extra Cab, Flareside
3.0L V6, 5 spd auto.
Bamachips Xcal2
160 hp, 196 ft/lbs (crank)
31X10.5R15 Bridgestone Dueler A/T 693
K&N flat panel
Custom side exit exhaust
Monroe Max Air Shocks
Infinity 6" Component Speakers
Credence 10" DVC sub
Dual Amp
Custom built passive x-over & sub enclosure
Yeah i would make sure you have downloaded the latest version off the website. I know i had the same problem a couple weeks ago.
Yea just really want to get this show on the road and its hard to when it doesnt even work lol.
http://www.cardomain.com/ride/2090440
be patient... took shane over a week, almost 2, before we were able to modify my car with the tuner because we were waiting on a file from hpt.
they will create it, it just might take some time. in the end it will be worth it.trust me, HPT wouldnt leave you with that expensive of a paper weight when they tell you your car is supported.
1997 RedR - ZedR
Yea they got back to me today and told me to download this new beta file from the site so im looking forward of getting outta school tonight so i can download it
http://www.cardomain.com/ride/2090440
Great news i downloaded the version that they sent me and it works!
http://www.cardomain.com/ride/2090440
I had 2 issues, one with timing one with incorrect VCM, both responses within 15 minutes, and fixes within a day or 2. they have lots of new stuff going on right now, I am sure they are putting stuff in order.
HP Tuners | Garrett T3/T04B | 2.5" Charge Pipes | 2.5" Downpipe | 650 Injectors | HO Manifold | Addco front/rear | Motor Mounts | HKS SSQV | Spec stage 3 | AEM UEGO Wideband | Team Green LSD | FMIC | 2.3 cams | 2.3 oil pump swap | 280WHP | Now ECOTECED
