so my local ford dealer is trying to screw me on a recall item stupid passive seatbelts in my probe... cable popped out on me one day took it down to the dealer for replacement and they tried telling me they need 150 bucks in parts and 150 in labor for this service department manager and dealership manager said the same thing i believe i'm going to print out the service recall from ford and take it back to them maybe go to another dealer or a private garage and throw them the same situation and see what they say.
i mean a FORD dealer should do a FORD recall for free
Don't you bottom out?
- Yes I do
no i'm looking at it right now and it's a safety recall
October, 1996
To:
All Ford and L-M Dealers
Subject:
Safety Recall 96S48 (Left Side) and 96S99 (Right Side) 1990-1992 Probes - Passive Seat Belt Assembly.
Affected Vehicles
All 1990-1992 Probes.
Reasons For Recall
The motorized shoulder belt of the affected vehicles may malfunction due to wear of the rail assemblies that guide the moveable shoulder belt anchorages along the sides of the roof above the doors. Eventually, the moveable anchorages could jam in positions along the rails and not lock in place at the "B" pillar. If this were to occur, the system may not provide the proper protection to the front occupants in the event of a collision.
Recall program 96S48 requires replacement of the left hand shoulder harness rail on all vehicles; recall program 96S99 requires inspection of the right hand shoulder harness rail and, if necessary, replacement (the left side rail will be replaced on all vehicles because of the frequency of usage versus the right side). In addition, dealers are instructed, through the attached diagnostics, to make any additional repairs necessary to restore system operation.
A malfunction in a motorized shoulder belt does not reduce the effectiveness of any lap belt. Occupants should be instructed to continue to wear their lap belts.
Don't you bottom out?
- Yes I do
And the recall expires when......?
The recall was in 1996 so i'd say it expired already.
yeah i think there is a limit on what is done for a recall
only thing you can do is take a cop with you and talk to the service manager , and/or call ford customer service , or try another dealer
good luck w// that. They probably dont have parts on hand for it anymore.
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[quote=97cavie24ls(™)]yeah i think there is a limit on what is done for a recall
only thing you can do is take a cop with you and talk to the service manager , and/or call ford customer service , or try another dealer
Yeah, because I'm sure a cop is going to think that shaking down a dealer to get you a recall performed is going to be worth his time..... You could always call in the Regional rep. Did the dealer offer any explanation as to WHY you had to pay for it?
AFAIK, safety recalls do not expire. Quality control or customer satisfaction-type recalls are a different story.
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Oh, PS- are you sure a previous owner hasn't already had the recall performed?
Arrival Blue 04 LS Sport
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Megasquirt
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Scarab (Jersey Jay 1.8T) wrote:Oh, PS- are you sure a previous owner hasn't already had the recall performed?
Excellent point, i'd go or call another dealer and see if they run your vin if it's already been taken care of already. If it was...your stuck with the bill.
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Quote:
Recall program 96S48 requires replacement of the left hand shoulder harness rail on all vehicles; recall program 96S99 requires inspection of the right hand shoulder harness rail and, if necessary, replacement (the left side rail will be replaced on all vehicles because of the frequency of usage versus the right side). In addition, dealers are instructed, through the attached diagnostics, to make any additional repairs necessary to restore system operation.
Your cable popped out, but the cable isn't part of the rail, so how is that covered under this recall? It specifically says that the recall is a result of the wear on the rail assemblies and covers the traveling mechanism locking in position due to the rail wear.
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the cable runs inside the rail
anyway i talked to another dealer on the phone and they said they have the part in stock and will do it free only problem is no inspection and no plates and my buddy with a tow truck doesn't want to go too far i think i'll just slip him a 50 for the extra 15 miles
and i pasted the wrong bulletin but it's the same for the left side (side that's broke) the previous owner bought the car new and it never saw the dealer after he drove it off the lot, so both sides are still up for the recall.
i think i'm going to call a ford customer service rep after i call the first dealer again and explain what everyone else has told me (if they still won't do it.... it may grease the works knowing that another dealer will do it)
i'd do it myself but why should i waste my time with something the dealer should do for free
Don't you bottom out?
- Yes I do
So if the car doesn't have plates or an inspection sticker.... why is this such an urgent concern anyway?
Arrival Blue 04 LS Sport
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Megasquirt
'Nuff said
busted seatbelt = no inspection plates are on the way as of today
Don't you bottom out?
- Yes I do
Quote:
Are there any limitations on my right to have a recalled vehicle remedied at no charge?
Yes. There is a limitation based on the age of the vehicle. In order to be eligible for a free remedy, the vehicle cannot be more than 10 years old on the date the defect or noncompliance is determined. Under the law, the age of the vehicle is calculated from the date of sale to the first purchaser. For example, if a defect is found in 2003 and a recall ordered, manufacturers are required to make the correction available at no charge only for vehicles purchased new in 1994 through 2003. However, consumers should realize that even though manufacturers are not obligated to remedy safety defects in older cars, a safety problem might still exist. If you receive notification of a defect on a vehicle older than 10 years, take the responsibility to have your car repaired at your own expense – and eliminate unnecessary safety risks.
Also, if the manufacturer challenges the agency’s final decision of a safety defect, there is no obligation for the manufacturer to remedy the defect while the case is in court. If you decide to have your vehicle remedied at your own expense while the case is pending and the court upholds NHTSA’s final decision, you may be entitled to reimbursement. (Be sure to save all receipts and paperwork so that you can prove the repairs were made.) However, if the court ultimately rules the defect is not safety related, Federal law does not require that the manufacturer reimburse you for the repair work
http://www-odi.nhtsa.dot.gov/recalls/recallprocess.cfm
So in other words, you're SOL on your dealer being required to do the recall. If another dealer has the service repair kit and is willing to do the job, take it there.
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got it to the second place today should be done later next week probably won't go back to the first dealer again
if they brought up above quote at all i would not have argued with them for a half hour and would have just looked for someone else to do it
Don't you bottom out?
- Yes I do
I'm surprised that someone actually did it.....
