ok i have an 03 sunfire with 29,7xx miles on it and my clutch master cylinder went on me last week. i got it up to the dealer they took a look at it and called me and said they wont warrenty it bc the clutch resevior is not clipped into the stock airbox where it belongs and blames it completely on the AEM intake. they are trying to tell me that since i zip tied it down to the clip on the strut tower that it was made it rub against the transmission everytime i hit the clutch until it ruptured the line and started to leak clutch fluid. it did that until it got worse got air in the system and took out the clutch master cylinder. i had just gotten my clutch master cylinder and slave cylinder replaced june of 05. i argued with the service write up guy for 15 mins today and hes like i gave bascially gave it to u under warrenty the first time and now i cant give it to u this time. he claims he told me that this is what happen before but i know for a fact he never told me this bc i would have made sure it did not happen again. i ran out of options to kinda throw at them to try and get this under warrenty. any opinions? or just suck it up and take the bill? btw i do know baout the magnuson moss act. thanks.
MY 2003 SUNFIRE 15.6@86mph
"A N/A ecotec is not gonna give Honda's and Mitsu's that much of a run for their
money unless their blown or bottle fed.GM is still smokin crack!"
~1QWKZ24
www.streetracing.org, 08/2001
Get the car back, put stock sutff back on, take it to another dealer.
yeah karo seems to be on the right track here. I'd go with what he says.
i dunno i mean i need my car back asap for this weekend. technically the intake didnt cause it..me moving it caused it (so they say) i tihnk whoever did the install was pushed for time bc of flat rate and thought it looked good and said it was done took it for a testdrive and put it outfront said it was done
MY 2003 SUNFIRE 15.6@86mph
"A N/A ecotec is not gonna give Honda's and Mitsu's that much of a run for their
money unless their blown or bottle fed.GM is still smokin crack!"
~1QWKZ24
www.streetracing.org, 08/2001
The take it to another dealer trick might work, if the other dealer doesn't look into the vehicle info that GM has on it, you'd be amazed what they have on your cars maintainence history if the dealership works on it. Otherwise, the service advisor is dead on, something you installed (or didn't install, in the case of the clutch fluid reservoir bracket that AEM makes) caused the failure of a part. There is no way in hell GM will pay the warranty claim to the dealership service department in this case.
They CAN NOT revoke your warranty because of this, just deny it as a warranty claim.
And I'm not just talking out of my ass, I work at a Chevy dealer, working on medium duty trucks. I deal with this kind of situation EVERY day.
You may want to look up the Magnuson-Moss Warranty Act for more info.
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Lifes too short to drink cheap beer.
Ohh3SunFire wrote:i dunno i mean i need my car back asap for this weekend. technically the intake didnt cause it..me moving it caused it (so they say) i tihnk whoever did the install was pushed for time bc of flat rate and thought it looked good and said it was done took it for a testdrive and put it outfront said it was done
that is quite passable, but it dosen't really matter now. if you can do what Karo suggested it will save you allot of headache, and as for getting your car by the weekend, that will depend directly by how busy the shop is. the dealer tried to blame my cat going bad on my intake. they ended up replacing it after i put the stock box in an went to another dealer. one really good reason to keep the box around.
i dont tihnk i'm catching a break this time around...karo did i see the AEM bracket on ur website? i thought i did but i have a bad memory so i dont remeber where i seen it. if so i might be getting one from u in the near future.
MY 2003 SUNFIRE 15.6@86mph
"A N/A ecotec is not gonna give Honda's and Mitsu's that much of a run for their
money unless their blown or bottle fed.GM is still smokin crack!"
~1QWKZ24
www.streetracing.org, 08/2001
that happen to me and i have an intake and i didnt have any problems. plus i got my car back the next day. i would find another dealer
i already took my car in in june and got it fixed the first time. this is the 2nd time is going in and they are saying they wont put it under warrenty the first time i took it they didnt give me any problems.
MY 2003 SUNFIRE 15.6@86mph
"A N/A ecotec is not gonna give Honda's and Mitsu's that much of a run for their
money unless their blown or bottle fed.GM is still smokin crack!"
~1QWKZ24
www.streetracing.org, 08/2001
all dealer work comes with a 1 year 12,000 mile warranty on parts and labor... but then again if they say its your fault and they wont fix it then they wont fix it... someone was saying the other dealers will be able to look and see they denied doing it and do the same... this will not happen... it takes a while before everythign is into the main dealer network computer, it will show up in the dealerships systems but not GM's systems for quite some time (VW has that problem... people do recalls on the same car over and over and over because eveytime they come in it shows up as an open recall untill its all gone through VW's main system, which liek I said can take a while... up to 3 monthes was the most behind I've seen) But it will show up that the part was replaced under warranty a while back... if they want to be dicks they can say you need to take itback to the original dealership that did the work cause its there problem.
all dealer work does not come with a 1yr/12k warranty, 30day/3k is about the most you will get. As far as another dealer looking and seeing if its been presented before, I have no idea about VW's system, but I work at a GM dealer, and the GM Vehicle Information System is a hell of a lot quicker. I dropped my car at the Chevy service for cars one morning and went to work at a seperate service department and picked it up at lunch. I happened to check GMVIS that afternoon about my car, and the recall they did that morning was on there, with the repair order number and tech's name.
like I said, put it back to stock and hope another dealer will fix it. If not, pony up the cash and pay for it or do it yourself. Any and all dealership can deny a warranty claim if what you installed caused the problem. Install a Banks power kit on your diesel truck and blow the transmission, sorry, you just bought a trans. Put the same banks kit on and your headlight switch stops working and they'll fix it.
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Lifes too short to drink cheap beer.
Why is it that people always saying when a dealer wont cover something its always the dealers fault? How about you look at it from their point of view. Okay they fixed it for you once already, so seems like they are a pretty honest place. Now you come back and say this is broke again, they look under the hood and see all this retarted @!#$ that people put on their cars to gain 1/2 horsepower and right there have a reason to void the warranty.
Secondly the techs lose money on the job, warranty usually pays 25% less per flat rate, than if the customer were to pay themselves.
Finally maybe it is your fault. Hell you dont know, you sit there and install this and that and you dont think it is effecting your car in any way, get real.
- 2004 Cavalier - 124k, owned since new
try a different dealer. i took my car back for warranty work on the power window motors thinking they would refuse service because i had a completly aftermarket custom interior, saying that i f'd up the window motors by messing with the door panels, but they didnt say a word about it. not only that but my car is leased, and had a ton of stuff done to it, and they didnt even say a word about that. it all depends on the people. i actuall got compliments on my car instead of hassle.
green98cavy wrote:all dealer work does not come with a 1yr/12k warranty, 30day/3k is about the most you will get.
Maybe its an area thing but around here no matter wher eyou go every dealership has a 12/12 warranty
reading the problem as you stated it above, seems to be your fault. Fix it, and next time MOUNT the clutch resivoir better, and solid. Then you'll be all set. Win some and lose some.
Now if they say the mouning of an aftermarket intake made you radio not work, that would be a different story.
Also they did not say the AEM INTAKE caused it to break, but THAT THE WAY YOU MOUNTED THE CLUTCH RESIVOIR AFTERWARDS WHICH WAS THE CAUSE OF THE PROBLEM.
If it was mounted solid, prolly would not have happened.
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Darkstars wrote:green98cavy wrote:all dealer work does not come with a 1yr/12k warranty, 30day/3k is about the most you will get.
Maybe its an area thing but around here no matter wher eyou go every dealership has a 12/12 warranty
it's probably a regional thing. our dealerships are the same way...but my aunt's dealership in MA has a 6mo warranty on their work.
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technically i didnt mount it..the first time it happen i mounted it and sometihng broke on it.. got it fixed and they mounted it in the same spot. so if we wanan get technical they mounted it this time when it broke.
MY 2003 SUNFIRE 15.6@86mph
"A N/A ecotec is not gonna give Honda's and Mitsu's that much of a run for their
money unless their blown or bottle fed.GM is still smokin crack!"
~1QWKZ24
www.streetracing.org, 08/2001
Sounds like the dealer is correct to me. I would pay the bill and use this experience as a lesson for the future. How you interpret the lesson is up to you.
i found a flaw in what they told me..at school i printed out a diagram of the master clutch cylinder and the hose ging to master cylinder from my resevior is a flex house and the master cylinder is like plastic i believe and the line goign form ym master cylinder to my slave cylinder is kinda like a flex hose but is more solid (i dont know what to call it.) well the flex hose form the res to the master cylinder had enough play within it so it wasnt tuggin or pulling anytihng. where both hoses are pluged into is plastic so the only way for the resevior to be making the lower line be out of place would mean the resevior was pulling on the plastic part. and there was pretty much no tension in the flex hose between the resevior and the plastic part. so if u understood what i was saying. i kind of took out their idea there of the resevior causing it. sry couldnt type it out better. my instructor at school said it is a strong case but also said he'd have to see the ar b4 he took any sides.
MY 2003 SUNFIRE 15.6@86mph
"A N/A ecotec is not gonna give Honda's and Mitsu's that much of a run for their
money unless their blown or bottle fed.GM is still smokin crack!"
~1QWKZ24
www.streetracing.org, 08/2001
i went up there and talked to the service manager and we talked about it and then he gave it to me under warrenty.
MY 2003 SUNFIRE 15.6@86mph
"A N/A ecotec is not gonna give Honda's and Mitsu's that much of a run for their
money unless their blown or bottle fed.GM is still smokin crack!"
~1QWKZ24
www.streetracing.org, 08/2001